Founder deal: 75% off the lifetime licence. Unlimited sites, one payment, every update.See the founder plan
Home / Features / Virtual terminal

Phone orders and payment links, inside WordPress.

Not every sale comes through the checkout. Take a card over the phone from the order screen, or send a hosted link for a quote and let the order complete itself when it is paid.

Planned. Pro and above when it ships. Frequently requested by MOTO merchants.

What is planned

Two ways to charge for an order that did not start at the checkout.

Charge a card from admin

Create an order, enter the card in hosted fields inside the admin screen, and take the payment without the number ever reaching your server.

Charge a saved method

For an existing customer, charge a card already in the vault. Nobody reads a card number aloud, and nothing is written down.

Pay by link

Generate a hosted payment page for an order and send it by email. The order updates itself when the buyer pays.

MOTO flagged correctly

Mail and telephone order transactions are marked as such, which is what the card networks expect and what your rates assume.

How it works

Both paths reuse the same gateway and the same order records.

  • Create the order in WooCommerceAdd products, set the customer, apply whatever pricing you agreed. This is the normal admin order screen.
  • Choose charge or send a linkTake the card there and then, or email a payment link and leave the order pending until it is paid.
  • The order completes normallySame transaction record, same order notes, same refund and capture options as a checkout order.
Order #10812, phone orderAwaiting payment
CustomerAcme Industrial
Total$3,480.00
MethodMOTO, keyed
Link sent02 Sep 11:20
Link expires09 Sep
Charge card nowResend link

Worth knowing

Keyed transactions carry different risk and different rates.

Ask support

MOTO is not the same as ecommerce

Telephone orders usually price higher and carry more chargeback risk, since there is no cardholder authentication. Some merchant accounts need MOTO enabled explicitly. Check with your processor before relying on it.

Is this a full point of sale?
No. It is for phone, mail and invoice orders taken by your own staff, not for a counter with a card reader.
Who can take a payment?
Whichever WordPress roles you allow. It is capability based, so a shop manager can be given access without full admin rights.
Do payment links expire?
Yes, with a configurable window. An expired link can be regenerated from the order without creating a new order.
When will this ship?
It is high on the roadmap because MOTO merchants ask for it constantly. Tell support if you need it and it moves up.

Start free, upgrade when the store needs it.

Install from WordPress.org, connect your gateway, take a real order today.

Download from WordPress.org See pricing